Capability
AI Product Leadership
Turn AI capability into practical products with accountable outcomes.
Focus
- RAG, vector database and prompt optimisation product patterns
- AI-enabled workflow automation and operational productivity
- AI-assisted design and engineering practices for faster iteration
Evidence
- Embedded RAG and prompt optimisation in Merlin PMS modernisation
- Built feasibility-first operating cadence for AI-enabled roadmap items
- Aligned technical and product teams on model quality and usability trade-offs
Merlin PMS Modernisation
Capability
Strategy and Portfolio Direction
Align product investment to business objectives, risk and growth.
Focus
- Product vision, portfolio prioritisation and roadmap governance
- Executive stakeholder alignment across UK and US leadership teams
- Operating model design for product, UX, engineering and data
Evidence
- Led portfolio decisions for regulated enterprise programmes
- Introduced outcome-led planning with clearer MVP gates
- Improved executive decision velocity through stronger KPI framing
Merlin PMS ModernisationNews UK API and Platform Re-architecture
Capability
Commercial and Market Impact
Drive measurable business outcomes across B2B, B2C and B2B2C.
Focus
- Revenue, retention and experience improvement through product strategy
- Product-led growth thinking with buy-versus-build discipline
- Commercial telemetry and KPI frameworks for decision confidence
Evidence
- Contributed to approximately 40% revenue growth at News UK
- Helped scale platforms serving 120M+ monthly page views
- Connected delivery milestones to commercial metrics and customer impact
News UK API and Platform Re-architecture
Capability
Design-Led Product Execution
Combine UX depth with agile leadership to improve speed and quality.
Focus
- Design and user research embedded into product discovery
- Agile leadership across Scrum, Kanban and scaled delivery contexts
- Cross-functional team leadership in complex, regulated environments
Evidence
- Delivered approximately 70% defect reduction at CBRE
- Increased delivery velocity by roughly 10x in transformation environments
- Scaled cross-functional collaboration through clearer problem framing
CBRE Compliance Platform Modernisation